How Our Money-Back Guarantee Works
If your child completes all required activities and does not show improvement when comparing their baseline assessment at the start of the program to their Month 6 Thinkster assessment, we’ll refund your money*.
This guarantee is our promise, backed by clear requirements designed for success.
Complete a minimum of 10 worksheets weekly, demonstrating consistent effort.
Watch at least 80% of all assigned video tutorials to ensure full understanding of concepts.
Actively review all worksheet feedback provided by tutors to learn from mistakes.
View & update learning goals every 30 days, adjusting for progress and new challenges.
Attend all scheduled one-on-one tutoring sessions, engaging actively with the tutor.
Parents submit monthly Net Promoter Score (NPS) feedback to track satisfaction and identify areas for improvement.
*Our Performance Guarantee is available on select plans. Please review our pricing page or reach out to our team for more details.